- The history of mankind in terms of origin
of our World and Universe, is but a giant
step from the pre-historic man to the 20th
century. Early inventions and discoveries
were either accidents of nature or devices
for survival. Added to that were natural instincts
of enquiry, experimentation and adoption so
unique in homosapiens, which set them on course
to become the ruling species of the universe.
20th Century proved to be a landmark in the
history of mankind. It is marked by a rapid
progress in the field of medicine, science
and technology on one hand and major wars
on the other bringing with themselves catastrophe
and destruction all around.
Two atom bombs dropped on Japan during
1945, converted the thriving, industrial
empire of Japan to dust and smoke, with millions
killed or maimed. Every one thought it would
be centuries before Japan re-captures its
pristine glory, but Japan rose like a phoenix
from ashes to become the leading nation of
the world within a short span of time. The
power behind this miracle was fierce will,
determination and commitment of Japanese people
and their quest for quality. They adopted
Quality Circles, Kaizen & TQM as ways
of building attitudes to surmount problems,
improve quality and to be competitive.
Sir Edward
Deming’s idea of Quality Circle
took a firm root in Japan and became a way
of life. Now Japan boasts of 1 million QCs’
in various industries and business. After
this there was a quality revolution with various
quality gurus like Dr. J.M. Juran, Dr. Kauru
Ishikawa, Dr. W.A. Shewart spreading the message
of quality throughout the world. People all
over the world soon realised that quality
was the panacea for survival.
Quality Circles or Quality Control Circles,
as they are called in Japan, is a participative
philosophy woven around quality control and
problem solving techniques at the bottom level.
It exemplifies the policy of people building,
respect for human beings and creates a participative
management culture. This concept enables the
grass-root level employees to play a meaningful
and significant role in their organisation.
The responsibility for the attainment
of Quality depends on all the departments
of an Organisation. The main purpose behind
Quality Circles is to build the people and
produce quality people first before making
quality products or providing quality services.
It is to make a ‘Man’.
Quality Circle philosophy, a value based
concept has also been fruitfully adopted in
Schools for infusing a spirit of excellence,
emotional development, humaneness, harmony,
co-operation, character building and discipline.
The credit for introducing the concept of
Quality Circles (QC) in Education goes to
Mr. Jagdish Gandhi. It
was during his visit to Japan in 1992 that
Mr. Gandhi first became aware of Quality Control
Circles (QCC) and how Prof.
Ishikawa successfully shaped them as formal
groups within factories and offices, for the
purpose of improving the quality of manufactured
goods and services on a continuous basis.
The resultant quality revolution firmly established
Japan as an economic superpower after the
devastation caused by the Second World War.
Mr. Gandhi thought of using Kaizen philosophy
of continuous improvement and QCs’ in
schools to inculcate quality awareness at
a tender age in children, when minds are impressionable
and the attitudes can be built. The basic
aim was to ‘Catch Them Young’.
He collected literature on Quality Circles
and on his return to India, he introduced
the idea at the CMS Principal’s meeting.
Taking inspiration from Mr. Gandhi, Dr. (Mrs)
Vineeta Kamran, Principal, City
Montessori School, Kanpur Road, Lucknow sought
the help of Mr. P.C.Bihari and Mr. Saomi Das,
the QC experts from Indian Railways to start
QCs’ in her school.
CMS, with a co-operative and encouraging
background, provided rich soil for experimentation.
History was created when a group of five of
Dr. Kamran’s students constituted Quality
Circle ‘Jai Jagat’, the world’s
first Quality Circle by school children, and
prepared a case study "How to Concentrate
on Studies". Their path-breaking effort
won accolades at national and international
levels and was proclaimed the most "outstanding
case study" at the International
Convention of Quality Control Circles at Hong
Kong in 1994.