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RESULTS 2003
 
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Sixth International Convention On Students' Quality Control Circle's 2003

DATE:  16th - 19th DECEMBER, 2003 LUCKNOW
Organised By: 
City Montessori School & Degree College
Supporting Organisations :
QCI International, USA, Quality Circle Forum Of India& World Council For Total Quality And Excellence In Education
ETDP PROGRAMME

INTRODUCTION

Quality Circles is a participative philosophy woven around Quality Control and Problem Solving at the grass root level. It exemplifies the policy of people building, respect for human beings and creates the participative management culture. This value based concept can also be fruitfully adopted in schools for infusing a spirit of excellence, emotional development, humaneness, harmony, co-operation, character building and discipline.

OBJECTIVES

The aim of this programme is to enable participants to understand launching, operation, institutionalising and sustaining Quality Circles as an Integral part of Total Quality Management in Academics.

CONTENTS

The course contents will include the following areas:

DAY-1

1. Quality Circles - An Introduction

Quality is the Keyword
Quality Circles and their Relevance in Academics
Concept of Quality Circles
Three Basic Ideas
From Destruction to Ressurection: The Success Story of Japan
A Brief History of Quality Control Circles
Quality Gurus
Education & its Objectives
The Initiation of QC Concept into Academics

2. Dimensions of Quality In Terms of School Education
What is Quality ?
Why Quality Control ?
What is SQC ?
What is Statistics ?
Total Quality Management
Total Quality Control / Company Wide Quality Control

3. Conceptual Frame of Quality Circles
Concept of Quality Circle
Definition of a Quality Circle
Definition of Students’ Quality Circles(SQCs’)& Teachers’ Work
Improvement Teams (TWITs’)
Traditional Management Approaches
Qaulity Circle Approach to School Management
TQM: A Challenge in Education

 

DAY-2
4. Philosophy of Quality Circles
Philosophy of SQC
Three Dimensions of QCC & SQC
5. Motivation Psychology
6. Preliminary Steps for Quality Circles
Essential Requisites
Upper Management Leadership
Massive Education and Training on Quality Related Subjects
Annual Quality Improvement Plans
Systematic Implementation
7. Installation and Institutionalization of Quality Circles
How to Install Quality Circles? 
Steps Needed for the Institutionalization

DAY-3
8. Structure for Effective Functioning
Structure
Who are the Top Management?
Executive Committee
Who Constitutes the Steering Committee?
How is a Leader/ Deputy Leader chosen?
Becoming an Effective QC Leader
9. Operational Methodology of Quality Circles
Why do we have Meetings?
Advantages of Team Meetings
Process or Methodology of Meetings
How to hold QC Circle Meetings?
How to have Good Meetings?
What are the Things that can Wreck a Meeting?
Types of Participants in Meetings 
Planning and Goal Setting
Deming Cycle
Goal Setting and Action Planning
The Simple Planning Tools

DAY-4
10. Students’ Creativity
11. Problem Solving Techniques
Flow Diagrams
Brainstorming
Data Collection
Bar Diagram
Graphs
Pie Diagram
Stratification
Pareto Analysis
Histogram
Cause and Effect Diagram

DAY-5
12. Objectives of Quality Circles
13. Management Presentation


M-L-S-P CYCLE
How to Organise
Mannerisms to be Avoided in Public Speaking
The A-Z of Making a Presentation
Flowchart for Presentation of a Case Study
14. Training & its Content
15. Quality is a Commitment


OUTCOME
At the completion of the programme, participants will be able to :

* Gain an insight in the concept & methodology of SQC as an integral part of TQM in education and how to implement this philosophy.
* To develop positive work related skill among students and inculcate better attitude towards Quality & Excellence.
PROGRAMME CHAIRMAN
Mr. Jagdish Gandhi, Founder Manager, City Montessori Chain of Schools, Lucknow & Vice President, Quality Circle Forum of India
 
RESOURCE PERSONS
Dr. (Mrs) Vineeta Kamran, Principal, City Montessori School & Degree College, Lucknow & Director, Quality Circle Forum of India
Mr. P.C. Bihari,Senior Section Engineer, Indian Railways, Lucknow
PROGRAM CO-ORDINATOR
Mr. Dheeraj Mehrotra, Incharge, QC Secretariet, CMS Deg. College, Lucknow.