| 1. Quality Circles - An Introduction |
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Quality is the Keyword
Quality Circles and their Relevance in Academics
Concept of Quality Circles
Three Basic Ideas
From Destruction to Resurrection: The Success Story of Japan
A Brief History of Quality Control Circles
Quality Gurus
Education & its Objectives
The Initiation of QC Concept into Academics |
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| 2. Dimensions of Quality In Terms of School Education |
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What is Quality ?
Why Quality Control ?
What is SQC ?
What is Statistics ?
Total Quality Management
Total Quality Control / Company Wide Quality Control |
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| 3. Conceptual Frame of Quality Circles |
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Concept of Quality Circle
Definition of a Quality Circle
Definition of Students’ Quality Circles(SQCs’)& Teachers’ Work
Improvement Teams (TWITs’)
Traditional Management Approaches
Quality Circle Approach to School Management
TQM: A Challenge in Education |
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| 4. Philosophy of Quality Circles |
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Philosophy of SQC
Three Dimensions of QCC & SQC |
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5. Motivational Psychology
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| 6. Objectives of QC Circles |
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| 7. Preliminary Steps for Quality Circles |
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Essential Requisites
Upper Management Leadership
Massive Education and Training on Quality Related Subjects
Annual Quality Improvement Plans
Systematic Implementation |
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| 8. Installation and Institutionalization of Quality Circles |
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How to Install Quality Circles?
Steps Needed for the Institutionalization |
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